Keeping your information secure and confidential

Our members of staff are trained in information security and confidentiality. There are strict codes of conduct in place to ensure that all your information, be it on paper or on the computer, is safe. It is written into all our staff contracts that it is a serious disciplinary offence to breach confidentiality and may lead to a staff member’s dismissal. If you disclose sensitive information that you strongly feel should not be shared with the practice team please discuss this in your consultation to enable the doctor or nurse to take appropriate action in their record keeping.