If you feel unwell, we would encourage you to utilise the self triage tool by the NHS 111 service prior to contacting us, this will help direct you to the correct service.
Please call the practice during working hours or attend in person if you are unable to call. Our reception team have been trained to ask you about your symptoms and may direct you to another NHS service if that would better suit your needs. This also allows our team to book you with the correct member of the clinical team.
You can now book routine appointments online via SystmOnline.
Alternatively, you can call us on 0113 887 8134 or attend in person if you are unable to call.
Cancelling an Appointment
If you are unable to complete this online, please call us or come into the practice. It is really important you cancel appointments you cannot attend, around 80 – 90 appointments are wasted with the medical team each month by patients not attending. Thank you.
What to do when we are closed
If you need medical help now, use NHS 111 online or call 111.
Call 999 in a medical or mental health emergency. This is when someone is seriously ill or injured and their life is at risk.
If you feel you need a home visit, please call reception before 10am and give the details of your concern to the receptionist. These requests will be triaged clinically. If you live out of area but have remained registered with us, we will be unable to conduct a home visit.
If you need help with your appointment
Please tell us:
- if you would prefer to consult with the doctor or nurse by phone, face-to-face, by video call or by text or email
- if you need an interpreter
- if you have any other access or communication needs
Extended Access Appointments
The extended access “hub” is funded by us, along with the other practices in our primary care network.
These appointments are often outside of our normal practice opening hours and at the timing of booking you will be advised where to attend for the appointment.
Most commonly this is at Bellbrooke Surgery,
Please inform us if you unable to attend your appointment. Patients who fail to attend on numerous occasions may be removed from our practice list.