Accessibility Statement

Physical Accessibility Statement

Our surgery is accessible to patients with different access needs as follows:

  • Wheelchair / mobility vehicle accessibility:
    • East Park – front of the building only, accessible from street. Lift available to first floor.
    • Halton – only one entrance, accessible from ground level – all rooms on one floor.
  • Auto opening doors to waiting area:
    • East Park – no automatic doors – planned for upgrade (Spring 2025)
    • Halton – automatic doors to entrance/exit.
  • Reception desk:
    • East Park – limited access to Reception desk – planned for upgrade (Spring 2025)
    • Halton – wheelchair / mobility vehicle friendly.
  • Portable induction loop system to aid the deaf and hearing impaired – both sites.
  • Disabled Car Parking and step free access from car park:
    • East Park – street parking only
    • Halton – yes, 2 disabled spaces
  • Translation services available including British Sign Language, this must be booked in advance, please make reception aware at the time of booking your appointment so we can facilitate this
  • In the event of a fire, patients will be guided by our Fire Marshal’s to the nearest appropriate exit
  • Accessible toilet facilities at East Park

Please let us know if you require any other adjustments to assist with your visit.